999vip Privacy Policy — Your data is our responsibility

1. Introduction & Purpose

999vip is an international-standard online gaming platform operating under the domain https://999vip.vu. We believe protecting our users' personal data is an ethical responsibility — not merely a legal obligation. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Millions of users across Bangladesh play on 999vip every day. Every piece of their data is something we treat with the utmost respect and value. We never use your data without your consent, and selling it to third parties for advertising purposes is strictly prohibited.

This policy has been developed in compliance with the international GDPR (General Data Protection Regulation) and applicable data protection laws. For any questions about 999vip's Privacy Policy, please contact our support team directly.

2. What Information We Collect

999vip only collects the information necessary to serve you properly and keep your account secure. A detailed breakdown of the data collected is provided below:

2.1 Information Collected at Registration

• Full name and username
• Mobile number and email address
• Date of Birth (for age verification)
• Password (stored in encrypted form — never as plain text)

2.2 Information Collected for KYC Verification

• National ID (NID) number and photo
• Passport or driving licence (where applicable)
• Selfie or facial photo (for identity verification)
• Proof of address (utility bill or bank statement)

2.3 Automatically Collected Information

• IP Address & Device Information
• Browser type and operating system
• Login time and session details
• Activity log on the platform (game history)
• Cookie & Local Storage Data

3. Why We Use Your Information

999vip uses collected data solely for the specific purposes listed below. Any use beyond this is strictly against our Privacy Policy.

We use your data to improve our platform services, keep you informed about new games and offers, and promote responsible gaming. You may opt out of marketing communications at any time.

4. Data Storage & Security

All 999vip data is stored on internationally certified cloud servers. These servers are monitored around the clock and backed up on a regular basis.

4.1 Security Measures

• SSL/TLS Encryption: 256-bit encryption is used for all data transfers.
• Password Hashing: Passwords are hashed and stored using the bcrypt algorithm.
• Two-Factor Authentication: An extra layer of security for your account.
• Firewall Protection: Unauthorised access to our servers is actively prevented.
• Regular Security Audits: Penetration testing is carried out by external specialist teams.

4.2 Data Retention Period

Data is retained for as long as your account remains active. Even after account closure, certain data may need to be kept for legal purposes (typically up to 5 years). Once that period expires, your data is securely deleted.

5. Data Sharing Policy

999vip never sells your data or shares it for advertising purposes. However, in the limited circumstances below, certain information may need to be shared with specific parties:

• Payment Processor: Necessary data is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• Game Providers: With licensed game software companies to keep games running.
• Legal Authorities: When required by court order or regulatory mandate.
• Fraud Prevention Agency: For investigations into money laundering or fraud.

In each of the above cases, only the minimum necessary data is shared, and the relevant parties are contractually bound to uphold our privacy standards.

6. Cookies & Tracking Technologies

999vip uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences.

6.1 Types of Cookies

6.2 Cookie Controls

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7. Your Privacy Rights

Under 999vip's Privacy Policy, the following rights are fully reserved for every user. Contact our support team to exercise any of your rights.

8. Protection of Minors' Data

999vip is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and identity verification (KYC) is mandatory in cases of doubt.

If we become aware that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. Parents or guardians can report this to our support team.

9. Third-Party Services & Links

The 999vip platform integrates certain licensed third-party services — including game software providers, payment gateways, and analytics tools. Each of these services operates under its own privacy policy.

• Only the minimum necessary data is shared with third-party services.
• All third parties are required to sign our data protection agreement.
• No third party may use your data for any other purpose without our explicit permission.
• Clicking any third-party link means their privacy policy applies — this is outside our control.

10. Changes to Privacy Policy

999vip reserves the right to update this Privacy Policy at any time. Registered users will be notified of any significant changes in advance via email or platform notification.

Continuing to use 999vip after any changes have been made means you accept the updated privacy policy. The date of the latest update is always shown at the top of this page.

11. Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy or your data, please reach out to our dedicated privacy team.